Add dashboard to
IT Support plan
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Key Features
- Company Directory: Provides one place to see all company staff, vendors and important contacts. Automatically synchronizes with Office 365 so there is no need to retype company information. Provides convenient links to email and Microsoft Teams chat.
- Centralized Messaging: Makes it easy to keep everyone informed without wondering if messages get seen when using multiple company message options. Provides clear reporting on who has seen your messages. Lets you send messages by group and schedule messages in advance.
- Knowledge Base and Training: Centralizes all of your important company information in one location. Since data can be stored in numerous Office 365 locations and websites, the knowledge base provides an easy way to direct people to the right resources. Plus, in the University section, you can add your own references and courses to keep everyone trained and up-to-date.
- Consolidated Service Portal: Helps sort out the confusion between what your I.T. vendor does and what is done by internal staff. Problems and services can be identified, tickets created and then routed for outside assistance or in-house resolution. It even provides for in-house approval before routing outside your company. synchronization automates contact creation in your PSA from Office 365.
- Infrastructure Reporting: Lets you see your I.T. assets including workstations, applications, domains and servers and track their usage and allocation. Provides important insights that help you determine utility, currency, productivity and security of your infrastructure and make business-based decisions on how they are utilized. Integrated with policy monitoring for daily alerting.
- Policy Monitoring and Compliance: Review and determine your own policies for many issues related to how your I.T. infrastructure is used including allowed applications, security restrictions, data restrictions, data protections, compliance requirements and more so that you can put in place corporate policy safeguards that protect your company, employees, investors and owners.
Contact
Everon Ltd
Castleton Mill
Castleton Close
Leeds
LS12 2DS